In short
What can you do when an insurer rejects your claim?
Ask for the reasons in writing and check them against the policy and the Insurance Contract Law, 5741-1981. A rejection is not the end: you can object, complain to the Capital Market Commissioner or sue, and a claim for insurance benefits generally expires three years after the insured event.
Road Accidents
A person injured in a road accident files a claim under the Road Accident Victims Compensation Law, 5735-1975, usually against the insurer of the vehicle they were traveling in or that hit them. In most cases, there is no need to prove who was at fault for the accident.
Negligence and Personal Injury
When harm is caused by negligence, for example a fall in a public place or improper medical treatment, you have to prove that there was negligence and that it caused the harm. That is why medical records, photographs and witness statements are collected early.
Claims Against Insurance Companies
When an insurance company rejects a claim or pays less than what is owed, we review the policy and the reasons for the rejection. A claim under an insurance policy usually becomes time-barred three years after the insured event occurs, so it is advisable not to wait.
What the service includes
- Road accident claims
- Negligence and personal injury claims
- Claims against insurance companies
When to contact us
- You were injured in a road accident
- You were injured because of someone else's negligence
- The insurance company rejected your claim
- You received a compensation offer and are not sure it is enough
What to bring to the meeting
- Medical records
- Police confirmation or the accident report
- The insurance policy and the rejection letter
- Receipts for expenses and pay slips
Torts and Insurance throughout Israel
The firm represents clients from all over Israel: Jerusalem and the Shfela, Be'er Sheva, Ashdod and Ashkelon, Haifa and the North, the Sharon and Gush Dan. Meetings take place at our two Modiin branches, at the WE Towers branch in Tel Aviv or by video call, and documents can be sent in advance on WhatsApp. We represent clients in the courts, the Labor Courts and before planning committees throughout Israel. How we work with clients across Israel.
Frequently asked questions
Do I have to prove who was at fault in a road accident to receive compensation?
In most cases, no. Under the Road Accident Victims Compensation Law, 5735-1975, compensation for bodily injury is paid regardless of who was at fault for the accident.
How long do I have to file a claim after a road accident?
As a rule, seven years from the date of the accident. It is advisable to start early, because medical evidence and witness testimony weaken over time.
Should I accept the insurance company's first offer?
Not before it has been reviewed. A first offer does not always cover all heads of damage, and once you have signed a waiver it is difficult to go back on it.
